The much anticipated Cyberpunk 2077 was finally released to gamers on December 10.
CD Projekt RED's latest game has been met with overwhelming backlash from PS4 and Xbox One gamers, as it continually crashes and has even caused issues for people with epilepsy. Gamers still using current generation consoles have been met with countless bugs throughout a launch period that has been filled with significant overlooks from CD Projekt RED. The studio even apologized for this version of the game saying, "We should have paid more attention to making it play better on PlayStation 4 and Xbox One.”
The official PlayStation website has shared that Cyberpunk 2077 is being removed from the PlayStation Store "until further notice" and anyone who bought the game through the service is eligible for a full refund.
SIE strives to ensure a high level of customer satisfaction, and we will begin to offer a full refund for all gamers who have purchased Cyberpunk 2077 via PlayStation Store and want a refund. Please visit the following link to initiate the refund: https://t.co/DEZlC0LmUG.— Ask PlayStation (@AskPlayStation) December 18, 2020
WHAT THIS MEANS
It remains hard to believe that CD Projekt RED would release a game that is seemingly broken on the current-gen consoles, especially when you consider that most gamers don't even have a PS5 or Xbox Series X/S to play yet. Considering PlayStation CEO Jim Ryan told the Washington Post "The PS4 community will continue to be incredibly important to us for three or four years,” and that "tens of millions will still be engaged with the PS4," why does it seem like CD Projekt RED only cared about optimizing Cyberpunk 2077 for the PS5?
The studio has promised that "two large patches" are coming in January and February of next year, but that could be too late. The fact that Sony Interactive Entertainment has decided to completely remove the game from their store is a huge monetary blow for CD Projekt RED. As PS5's remain difficult to purchase online or in-stores, gamers are being forced to continue using their PS4s, and now Cyberpunk 2077 has been removed as an option.
Now the question is, when will Cyberpunk 2077 will return to the PS Store? The assumption would be after updates and patches have proven that the game now works well on PS4, but that could be over two months away. This step from Sony does show how far the company is willing to go to take care of their customers, as offering system-wide full refunds is not an everyday occurrence.